Work 1 to 1 with our support heroes.
Our advanced package is great for both new starters and existing website owners. For the new starters, we’ll help you understand more about WordPress.org and how to use our themes, and take the real pain out of getting started with your new site. For those with an existing site, we’ll help you transition to your new theme smoothly to creating your new site.
Once the first site preview is ready, we will send you details to login so you can start adding any new content. Finally, we will teach you more about using Flothemes. With the advanced installation package we offer 2 x 45 minute consultation sessions where you can ask questions and learn more about your new Flotheme.
Note! Themes sold separately.
1. COMPLETE FORM
After purchasing the installation service, complete the installation form, and add as much detail as possible so we can set up your site. Once the form has been submitted, the team will review and then reach out within 24 hours to confirm all details are in order. If there is any vital information missing we will request it then. We will also provide a time frame on when you can expect us to complete the set up. General turn around time for first preview is 1 week.
2. THE SETUP
This part of the process we will set up your new site, either on new hosting, or using our Flo Launch plugin. One of the team will style the site based on the form information and then send it for your review. This generally takes between 1 week after form completion.
3. FIRST PREVIEW & CALL
The site will then be sent for your review. You’ll then be able to provide feedback to your assigned Flo Installation Hero. This is a great time to take advantage of your first call. Set up a screen sharing session with your installation Hero. In this call we will explain how the theme works, how you can add content and we will answer any questions you might have about WordPress. This will all be done via screen sharing, so you can see exactly how everything is done.
4. ADD CONTENT
Now that you have all the information you’ll need , it's time to start updating content to your site. You have our support every step of the way, we are just a simple email away. If you have any questions whilst working on your new site you can reach out to your Installation Hero and they'll respond within 24 hours (not including weekends).
5. FINAL REVIEW & SECOND CALL
At this stage, you’ll have worked on adding any new content to your site with the assistance of your Flo Installation Hero. You can then set up a final screen sharing session to finesse any finer details. We will review iPad and mobile devices to make sure its looking sharp. Then its ready to prepare for launch.
Get out the bubbly. Once you send us your approval and we will prepare your new site for launch. Launch generally takes up to 48 hours (often quicker. Launches do not include weekends). Now it's time to share your new site with the world!